§1

General provisions

  1. This Privacy Policy determines how to collect, process, and store personal data necessary to provide services remotely, in electronic form via the FEEV APP mobile application (hereinafter: Application).

  2. The data Controller of the FEEV APP Users’ personal data is FEEV B.V., a limited liability company registered in the Netherlands with Chamber of Commerce number 77003152 and with registered address at Charlotte van Montpensierlaan 65A, 1181 RP Amstelveen, the Netherlands.

  3. You can contact the data Controller via e-mail to: [email protected] or by post to the address provided in point 2.

  4. Personal data are processed by the Controller in compliance with law regulations, in particular with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing directive 95/46/ec (hereinafter: “GDPR”).

  5. The data collected by FEEV will be:

  • processed lawfully,

  • collected for clearly defined, lawful purposes and not processed further unlawfully against these purposes,

  • substantially correct and adequate to the purposes for which they are processed,

  • stored no longer than it is necessary to each the purpose of their processing.

§2

Scope of collected data

  1. The Controller processes personal data necessary to provide and develop their offered services available on the application and its functionalities.

  2. The scope of the collected data is adequate for the purpose for which they are collected. In particular, these are name and surname, e-mail address, residence address, date of birth, sex, telephone number, location data, image, data required to make payment, data saved in cookie files.

§3

Purposes and legal bases for data processing

  1. FEEV Users’ personal data will be processed in order to:

    1. register an account and verify the user’s identity - based on the acceptance of the provisions of the Terms of Service (article 6 section 1 point b of the GDPR);

    2. enter and carry out an agreement concluded on conditions determined in the Service’s Terms of Service, including the registration of the account and verification of the user’s identity, related to safe logging in - based on the user’s acceptance of the Terms of Service (article 6 section 1 point b of the GDPR);

    3. carry out orders for Users based on their acceptance of the Terms of Service (article 6 section 1 point b of the GDPR)

    4. fulfill the Controller’s legal obligation related to accounting and taxes (article 6 section 1 point c GDPR);

    5. reply to Users on questions connected with the service and its functions, review complaints and requests - based on the Controller’s legally justified interest (article 6 section 1 point f of the GDPR) which is to improve the functionality of services provided in electronic form and to build positive relations with the Users based on diligence and loyalty;

    6. send system electronic messages (e-mail) - related to changes within the registered account (article 6 section 1 point b of the GDPR);

    7. provide the ability to communicate with other users based on acceptance of the Terms and Conditions (article 6 section 1 point b of the GDPR);

    8. offer the Controller’s and third party providers products and services by sending notifications in electronic form about marketing and sales offers, including the Newsletter, provided that the Users has agreed to receive such notifications via e-mail, SMS/MMS, pop-up (article 6 section 1 point a of the GDPR);

    9. use them for analytical and statistical purposes based on the Controller’s legally justified interest which is to verify the Users’ activities and their preferences in optimizing services and products and the App’s used functionalities (article 6 section 1 point f of the GDPR);

    10. adjust the offer in which the user can purchase based on geolocational data related to the Controller’s legally justified interest, which is to promote local services (article 6 section 1 point f of the GDPR).

    11. determine, claim and protect from claims based on the Controller’s legally justified interest (article 6 section 1 point f of the GDPR), which is to determine, claim and protect from claims in court trials and with other state administrative bodies.

  2. In each of the cases provided above (§ 3 pkt. 1), providing your data is voluntary, however, necessary to enter and enter the agreement, or use other functionalities of the application.

§4

Period of processing personal data

  1. Personal data:

    1. of unregistered users who use the application will be processed for three months after the last activity in the application.

    2. of registered users who use the application for a period during which the person is an active user of the application, and after that, for a period necessary to keep compliance with the law, make or protect from possible claims, however, no longer than 6 years counted from the day of the termination of the agreement on providing services in electronic form.

    3. processed for the needs of the Newsletter will be processed until the withdrawal of the granted agreement with the reservation that withdrawing this agreement does not influence the lawfulness of data processing done prior to the withdrawal.

§5

Information about processing

  1. Personal data, depending on the purpose of processing, may be revealed to:

    1. trusted subjects working with the Controller,

    2. subcontractors, in particular, subjects delivering and handling selected IT systems and solutions,

    3. subjects managing online payments (i.a. BaVel),

    4. entities handling reservations of accommodation, restaurants, purchase of air tickets and other services available in the application (i.a. Amadeus),

    5. subjects providing courier-post services,

    6. law firms.

  2. Your personal data may be transferred outside the European Economic Area on the basis of standard data protection clauses adopted by the European Commission, whereby they are subject to adequate safeguards with respect to the protection of privacy and the rights and freedoms of the data subjects.

§6

Data subjects’ rights

  1. The FEEV application user has the right to:

  1. access their personal data

According to article 15 of the GDPR, the FEEV APP user has unlimited access in “My profile&settings” in the Profile tab to:

  • all their personal data given to the Controller, order history, complaint history.

  • information about the processing of their personal data in Privacy Protection Policy and Terms of Service.

  1. rectify their data

In accordance with article 16 of the GDPR, the right to rectify data is applicable when the FEEV APP user’s data are incorrect, in particular, because they were collected with errors or have been changed. The right also includes the option to complete the missing data.

The FEEV APP user can at all times rectify their personal data in the application in “My profile&settings” in the Profile tab. Moreover, the data provided as the delivery address for purchased products can be modified during the carrying out of the order.

The right to rectify data does not apply for an e-mail address which the FEEV APP user provided when registering their account.

  1. remove their data

In accordance with article 17 of the GDPR, the FEEV APP user has the right to at all times make a request to have their personal data removed, sent directly to the Controller via e-mail to: [email protected] or by post to the address provided in §1 point 2.

The Controller can refuse to accept the request to remove the data in cases expected by law, in particular, when further processing is necessary to fulfil a legal obligation to process based on the EU or state law or until settling, pursuing or defending from claims.

The FEEV APP user has at all time the right to remove their account according to the Terms of Service. Removal of the account does not equate with removing of the data, as described above. In the aforementioned case, after the removal of the account, the Controller processes personal data for 6 years counted from the day of terminating the agreement on providing services in electronic form in order to fulfil tax obligation and settle, pursue or defend from possible claims.

  1. limit processing their data

In order to use their right to limit the processing of their data, the FEEV APP user should contact the Controller via e-mail to: [email protected] or by post to the address provided in §1 point 2 of this document. In the form, there should be included the scope of data whose processing is to be limited and a justification of the request. This right applies, in particular, when there is a suspicion that the data processed are incorrect, the processing itself is unlawful or the data ceased to necessary for the Controller to have, but for reasons under control of the user cannot be removed.

  1. transfer their data

According to article 17 of the GDPR, the FEEV APP user can at all times make a request to to transfer their personal data sent directly to the Controller/Data Protection Officer via e-mail to: [email protected] or by post to the address provided in §1 point 2.

  1. object to the processing done based on the Controller’s legally justified interest

THe right to object to personal data processing applies to data processed based on the Controller’s legally justified interest, i.e., article 6 section 1 point f of the GDPR. In order to use this right, the FEEV APP user should contact with the Controller via e-mail to: [email protected] or by post to the address provided in §1 point 2.

The Controller can refuse to accept the request to remove the data in cases expected by law, in particular, when further processing is necessary to fulfil a legal obligation to process based on the EU or state law or until settling, pursuing or defending from claims.

  1. withdraw their agreement to processing at any time with not impact on the lawfulness of the processing based on the agreement prior to the withdrawal

The FEEV APP user can at any time withdraw their agreement to have their personal data processed for sending them marketing messages, the so-called Newsletter. The withdrawal may be done by:

  • activating a link within every Newsletter message

  • making a request to the Controller via e-mail to: [email protected] or by post to the address provided in §1 point 2.

Withdrawing the agreement equates with removing the e-mail address from the Controller’s bases. The FEEV APP user will no longer receive marketing information from the Controller.

  1. The FEEV APP user has the right to issue a complaint to the Dutch Data Protection Authority in a situation when they decide that the processing infringes on their rights and freedoms, in particular, stemming from the GDPR.

  2. Should the FEEV APP have doubts about the way of using their rights or any difficulties connected with them, they can contact the Controller via e-mail: [email protected].

§7

Information about automated decision-making, including profiling

Your data will be processed by automated means, but profiling will not take place.

§8

Final provisions

  1. By installing the FEEV APP, the user accepts the rules described in this document.

  2. The Controller reserves the right to make changes in this Privacy Policy, and at the same ensures that the users’ rights deriving from this document will not be limited without their permission.

  3. The users will be informed about all changes in this Privacy Policy via e-mail and a push notification in the application.

  1. This Privacy Policy is available to users in the Controller’s headquarters, at the address: at Charlotte van Montpensierlaan 65A, 1181 RP Amstelveen, the Netherlands and in the application.

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